ATANA Vital Roots Serum
Maintaining a healthy scalp is key for healthy hair growth. This formula combines the best natural oils to promote scalp health and hair growth. In addition to natural oils such as Castor Oil, Jasmine Oil and Rosemary Oil, widely known for its hair growth properties, we added Vitamin A (also...
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The ATANA Promise combines ancient traditions & modern wellness to create pure, eco-friendly hair, skin & body care. Emphasizing natural ingredients & sustainability, our products aim to rejuvenate & promote holistic well-being while respecting the environment.
No Cancellation After Order Placement
Please note that once your order is placed, it's final. Cancellations are not feasible, but our customer support is here to assist you with any other queries.
Starting a Return
To begin the return process, head to our Returns Portal and fill in the required details. If your return meets our criteria, you’ll receive an email with a return label. Please be aware, there is a combined return label and restocking fee of $9.50, which will be deducted from your refund.
Processing Your Return
Upon receipt of the returned item(s), you’ll get an email confirmation, and we’ll promptly issue a refund to your original payment method. Kindly note original shipping fees are non-refundable, and the aforementioned fees will be subtracted from your refund total.
Final Sale Items
We do not accept returns on bundles, travel-size products, or digital gift cards — all sales of these items are final.
Faulty Items
Received something less than perfect? Contact us at info@atanaheadspa.com for a potential replacement or refund. Should we need the faulty item returned, we’ll provide a prepaid shipping label.
Exchanges and International Returns
Currently, ATANA does not offer exchanges or international returns. We strive to ensure your experience is as smooth and pleasant as possible, and our customer service team is available to help with any issues you may encounter.
We appreciate your understanding and adherence to our Shipping & Returns policy. It’s our goal to make your experience with ATANA a harmonious one.
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